Frequently Asked Questions professional anti-aging skincare australia

  LA MIRVAJ specializes in premium anti-aging skincare featuring pharmaceutical-grade glycolic acid and scientifically-proven ingredients. Our products are proudly Australian-made, emphasizing quality, innovation, and effectiveness for sensitive skin types. 

  Yes, our products are specifically formulated to be gentle yet effective, even for sensitive skin. We carefully balance active ingredients like glycolic acid and niacinamide to provide optimal results without irritation. 

 Glycolic acid is a powerful alpha-hydroxy acid (AHA) that helps with skin cell turnover, reducing fine lines, and improving skin texture. Our products feature pharmaceutical-grade glycolic acid for maximum effectiveness while maintaining skin comfort. 

 We currently ship throughout Australia, with plans to expand to international markets, including Dubai. 

  Orders are typically processed within 1-2 business days. Standard shipping within Australia takes 3-5 business days. 

 We recommend starting with our cleanser, followed by treatment products like our niacinamide cream, and finishing with moisturizer. Detailed instructions are provided with each product for optimal results. 

  Yes, our products are designed to work synergistically. We recommend introducing new products gradually and following our suggested skincare routine order. 

 We stand behind the quality of our products. If you're unsatisfied with your purchase, please contact our customer service team within 14 days of receipt. 

  Store products in a cool, dry place away from direct sunlight. All products are sealed for freshness and come with a recommended use-by date. 

 Yes, LA MIRVAJ is committed to cruelty-free practices. We never test on animals and work only with ethical suppliers. 

  We prioritize sustainable practices in our packaging and manufacturing processes while maintaining the premium quality of our products. 

  Yes, our products are formulated to complement clinical skincare procedures. However, we recommend consulting with your skincare professional about timing and specific product combinations.