"LA MIRVAJ | Clinical Excellence, Timeless Beauty"

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Secure Excellence

Privacy Policy for LA MIRVAJ

 1.  LA MIRVAJ terms and privacy policy is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (lamirvaj.com), make a purchase, or interact with our services. 

 2. INFORMATION WE COLLECT  2.1 Personal Information: - Name and contact details - Shipping and billing addresses - Email address - Phone number - Payment information - Purchase history - Skincare preferences and concerns  2.2 Automatically Collected Information: - IP address - Browser type - Device information - Usage data - Cookies and similar technologies 

 3. HOW WE USE YOUR INFORMATION  We use your information to: - Process and fulfill your orders - Communicate about your purchases - Send marketing communications (with your consent) - Improve our products and services - Provide customer support - Comply with legal obligations - Detect and prevent fraud  

4. INFORMATION SHARING  We may share your information with: - Service providers (e.g., payment processors, shipping companies) - Professional advisors - Law enforcement when required by law - Business partners (only with your explicit consent)  We do not sell your personal information to third parties.  

5. DATA SECURITY  We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure. 

 6. YOUR RIGHTS  You have the right to: - Access your personal information - Correct inaccurate information - Request deletion of your information - Opt-out of marketing communications - Withdraw consent - Lodge a complaint with relevant authorities 

 7. INTERNATIONAL TRANSFERS  Your information may be transferred and processed in countries outside Australia. We ensure appropriate safeguards are in place for such transfers. 

 8. CHILDREN'S PRIVACY  Our services are not directed to children under 13. We do not knowingly collect information from children under 13.  

9. COOKIES  We use cookies to enhance your browsing experience. You can control cookies through your browser settings.  

10. MARKETING COMMUNICATIONS  We send marketing communications only with your consent. You can opt-out at any time by: - Clicking "unsubscribe" in our emails - Contacting us directly  

11. CHANGES TO THIS POLICY  We may update this Privacy Policy periodically. We will notify you of any material changes via email or website notice.

  12. CONTACT US  For privacy-related inquiries, contact us at: Website: lamirvaj.com Email:mirvaj@lamirvaj.com 

 13. AUSTRALIAN PRIVACY PRINCIPLES  We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). For more  

information about your privacy rights, visit the Office of the Australian Information Commissioner's website: www.oaic.gov.au


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  Your privacy, our promise. 


SMS Privacy Policy

 At LA MIRVAJ, we are committed to protecting your privacy and ensuring the security of your personal information. This SMS Privacy Policy explains how we collect, use, and safeguard your information when you interact with us via SMS (text messaging).

Information We Collect

  • Phone Number: We collect your mobile phone number when you opt in to receive SMS communications from us.
  • Message Content: We may collect the content of messages sent to and from LA MIRVAJ for customer support and service improvement.
  • Usage Data: We may collect data about message delivery, read receipts, and response times for service optimization.

How We Use Your Information

  • To send you order updates, promotional offers, and important notifications.
  • To respond to your inquiries and provide customer support.
  • To improve our services and communication effectiveness.

Consent & Opt-Out

  • You must provide explicit consent to receive SMS messages from LA MIRVAJ.
  • You can opt out at any time by replying STOP to any SMS from us. For help, reply HELP or contact our support team.

Data Sharing & Security

  • We do not sell or rent your personal information to third parties.
  • We may share your information with trusted service providers who assist in delivering SMS messages, under strict confidentiality agreements.
  • Your information is stored securely and protected against unauthorized access.

Retention

We retain your SMS-related data only as long as necessary to fulfill the purposes described above or as required by law.

Changes to This Policy

We may update this SMS Privacy Policy from time to time. Changes will be posted on our website with the effective date.

Contact Us

For questions about this policy or your privacy, please contact our customer support at LA MIRVAJ via our website or email.

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