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LA MIRVAJ — Terms and Conditions
Last Updated: 27 September 2026 Effective Date: 27 September 2026
Terms and Conditions (“Terms”) govern your use of the website lamirvaj.com (“Website”) and your purchase of products from LA MIRVAJ (“we”, “us”, “our”), an Australian business operating in Victoria.
Our Details
Business Name: LA MIRVAJ
ABN: [Enter Your 11-Digit ABN]
Registered Address: Melbourne, VIC, Australia
Contact Email: mirvaj@lamirvaj.com
Contact Phone: 0478019112
1. Acceptance of Terms
By accessing our Website, placing an order, or purchasing any LA MIRVAJ product, you agree to be bound by these Terms. If you do not agree, please do not use our Website or purchase our products. We may update these Terms from time to time. Changes take effect immediately upon posting. Your continued use after posting constitutes acceptance.
2. Australian Consumer Law — Your Rights
Nothing in these Terms excludes, restricts, or modifies any rights or remedies you have under the Australian Consumer Law (ACL) or any other applicable law in Australia. Our goods come with guarantees that cannot be excluded under the ACL:
- You are entitled to a refund or replacement for a major failure.
- You are entitled to repair or replacement if goods fail to meet acceptable quality and the issue is not a major failure.
- You may be entitled to compensation for other reasonably foreseeable loss or damage.
3. Products & Skincare Usage
3.1 Product Description
All LA MIRVAJ products are cosmetic skincare products intended for external use only. We do not make therapeutic, medical, or disease-curing claims. All product descriptions reflect general cosmetic and skincare properties only.
3.2 Patch Test & Usage
Always perform a patch test before full application — apply a small amount to inner wrist or behind ear; wait 24 hours. Discontinue use immediately if redness, itching, or irritation occurs. Keep out of reach of children. Follow usage instructions on packaging. Results vary by individual; no specific outcome is guaranteed.
3.3 Ingredients & Allergens
Full ingredient lists (INCI) are published on each product page and packaging. Always review before purchasing. If you have known allergies, contact us before ordering.
4. Orders, Pricing & Payment
4.1 Order Acceptance
Your order is an offer to purchase. We confirm acceptance via email with an Order Confirmation. A binding contract forms when we send this confirmation.
4.2 Pricing & Currency
All prices are in Australian Dollars (AUD) and include GST where applicable. We reserve the right to correct pricing errors. If an error affects your order, we will contact you within 2 business days — you may cancel for a full refund if you wish.
4.3 Payment
We accept [list your methods: e.g., Credit Card, PayPal, Afterpay]. Payment is processed at checkout. We do not store full card details.
5. Shipping & Delivery
Orders are processed within 1–2 business days (Mon–Fri, excluding public holidays). Estimated delivery: Metro Melbourne: 2–4 days; Interstate: 3–7 days; Regional: up to 10 days. Delivery timelines are estimates only — we are not liable for delays caused by couriers, weather, or customs. Risk of loss passes to you upon delivery to your nominated address.
6. Returns, Refunds & Exchanges
6.1 ACL Compliant Returns
You may return products in these circumstances:
| Situation | Remedy |
|------------------------------|----------------------------------------------------------------------------------|
| Major failure / significantly not as described | Full refund or replacement, including original shipping cost |
| Minor fault | Repair, replacement, or partial refund at our discretion |
| Change of mind | Not accepted unless product is unused, sealed, and returned within 7 days of delivery — return shipping at your cost; original shipping non-refundable |
6.2 How to Return
Email us at mirvaj@lamirvaj.com within 7 days of delivery. Include your order number, photos of the issue (if applicable), and reason for return. We will respond with return instructions within 2 business days. Faulty items must be returned unused in original packaging.
7. Intellectual Property
All content on lamirvaj.com — including text, imagery, logos, packaging design, and formulations — is the property of LA MIRVAJ. You may not reproduce, distribute, or use any content without our written permission.
8. Limitation of Liability
To the fullest extent permitted by law:
LA MIRVAJ is not liable for indirect, consequential, or incidental loss or damage. Our total liability under any claim shall not exceed the purchase price of the product. This clause does not limit liability for personal injury, death, or any liability that cannot be excluded by law.
9. Privacy
Your personal information is handled per our Privacy Policy, accessible at lamirvaj.com/privacy-policy. We also uphold all aspects of our cookie policy to ensure transparency in data collection and usage.
10. Governing Law & Disputes
These Terms are governed by the laws of Victoria, Australia. Any dispute will first be attempted through direct negotiation. If unresolved, parties may proceed in Victorian courts.
11. Contact Us
For further inquiries, reach out to LA MIRVAJ at mirvaj@lamirvaj.com.